Questions before
the first conversation.

HelpTooly adds an AI customer-support chatbot to a business website. It can answer routine questions from approved business knowledge, capture leads, collect appointment requests, and bring in an authorized team member when a conversation needs human help.

HelpTooly is designed for small and local businesses and small teams that want to help website visitors without building or maintaining their own support system.

No. HelpTooly provides hands-on setup and helps prepare the chatbot's answers, appearance, booking options, team access, and website installation.

You purchase the one-time setup, share the information HelpTooly needs about your business, work with the team to configure the chatbot, add it to your website, and activate a monthly subscription.

The chatbot uses knowledge approved by the business, including services, hours, policies, and common customer questions. Businesses can review and maintain that knowledge in their protected workspace.

Yes. Live chat and human takeover are available on supported plans, allowing an authorized team member to step into a customer conversation.

Automated appointment booking through Google Calendar is included on supported plans. Booking availability and business hours are controlled through the client workspace.

HelpTooly can collect a visitor's contact details and request, organize leads by status, preserve conversation history, and export lead records to CSV.

No. The one-time setup prepares the chatbot. A separate active monthly subscription is required before the chatbot answers visitors on the business website.

Plans differ in knowledge capacity, monthly knowledge changes, chatbot customization, booking, live chat, response speed, and support priority. The current comparison is available on the pricing page.

HelpTooly is designed to work with an existing website. The chatbot is added using an approved installation script on a website origin connected to the client workspace.

HelpTooly uses information to provide and protect the service and to respond to requests. It does not sell personal information. The privacy policy explains what is collected, why it is used, and the choices available.