# Help Tooly

HelpTooly provides practical AI customer-support tools for small and local businesses. It helps small teams answer routine customer questions, capture leads, book appointments, and bring an authorized team member into a live conversation when human help is needed. HelpTooly is based in Canada and works with a business's existing website.

## Main services and tools

- Website chatbot: Provides customer answers using business-approved knowledge such as services, hours, policies, and common questions.
- Lead capture and follow-up: Collects customer contact details and requests, organizes lead status, preserves conversation history, and supports CSV export.
- Appointment booking: Connects Google Calendar to collect bookings on supported plans.
- Live human help: Lets an authorized team member take over a customer chat on supported plans.
- Business controls: Includes a protected client dashboard, chatbot branding controls, team roles, plan management, and activity reporting.
- Hands-on setup: HelpTooly works with the business to prepare answers, appearance, booking options, team access, and website installation before monthly service begins.

## Important facts

- HelpTooly is designed for small businesses and small teams that need a dependable first response without requiring a technical team.
- The chatbot uses information approved by the business rather than private instructions or unsupported claims.
- Setup and monthly service are separate. A chatbot requires both completed setup and an active subscription before it answers website visitors.
- Available monthly plans differ in knowledge capacity, customization, appointment booking, live chat, response speed, and support priority.
- Businesses remain responsible for their customer relationships, and authorized team members can step in when a conversation needs personal help.

## Public pages

- [Homepage](https://helptooly.com/) — Overview of HelpTooly's customer-support platform and an interactive chatbot example.
- [Services](https://helptooly.com/services) — Directory of HelpTooly's public customer-support service guides.
- [AI website chatbot](https://helptooly.com/services/ai-website-chatbot) — Routine customer answers based on business-approved knowledge.
- [Website lead capture](https://helptooly.com/services/website-lead-capture) — Contact-detail collection, lead organization, conversation context, and CSV export.
- [Appointment booking chatbot](https://helptooly.com/services/appointment-booking-chatbot) — Google Calendar appointment collection on supported plans.
- [Live chat and human handoff](https://helptooly.com/services/live-chat-human-handoff) — Authorized team takeover of customer conversations on supported plans.
- [Features overview](https://helptooly.com/#features) — Customer help, follow-up, and business-control tools.
- [How it works](https://helptooly.com/#how-it-works) — The customer journey and HelpTooly's setup approach.
- [Frequently asked questions](https://helptooly.com/faq) — Answers about setup, chatbot knowledge, customer help, plans, website installation, and privacy.
- [Pricing and plans](https://helptooly.com/billing) — One-time setup, monthly plans, plan features, and the activation process.
- [About HelpTooly](https://helptooly.com/about) — The Canada-based team, its purpose, and its principles of speed, privacy, and simplicity.
- [Privacy policy](https://helptooly.com/privacy) — How HelpTooly collects, uses, protects, and shares information.
- [Terms of Service](https://helptooly.com/terms) — Customer responsibilities, acceptable use, billing terms, service limitations, and legal terms.
- [Contact HelpTooly](https://helptooly.com/contact) — Questions about setup, pricing, existing accounts, or product fit.

## Optional

- [Live product example](https://helptooly.com/#live-example) — A working public chatbot demonstration on the homepage.
- [Workspace Agent connection](https://helptooly.com/docs/mcp) — Documentation for HelpTooly's private, authenticated ChatGPT Workspace Agent connection.
- [Sitemap](https://helptooly.com/sitemap.xml) — Index of canonical public pages.